SoundCom Systems

Acute Care Facilities

Our nurse call systems are fully customizable and provide acute care facilities with specific, streamlined workflow solutions that increase patient and staff satisfaction.

SoundComs' nurse call systems are designed to meet the fast-paced demands of the acute care facility while also being flexible and scalable in order to meet a hospitals changing needs.

Upgrading to the latest nurse call technologies help acute care facilities:

  • Improve HCAHPS scores
  • Increase patient satisfaction
  • Streamline workflow processes
  • Share data with other systems
  • Create customizable reports

In a highly competitive healthcare market, SoundCom delivers flexible, efficient nurse call systems that streamline workflow — making it simple for various departments to coordinate efforts quickly and easily while contributing to the well-being of the patient, visitor, and staff members.

Rauland SoundCom is an authorized distributor for Rauland nurse call systems. As a certified installer, we provide design, integration, installation, training, and support for nurse call systems in a wide range of healthcare environments.

Nurse Call Components for Acute Care Facilities

Patient Room Solutions

  • Multiple call-in priorities available
  • Easily disconnect patient handset for cleaning
  • IV alarms and bed exit functions

  • One touch operation
  • Large, backlit call buttons
  • Custom buttons for unique call priorities
  • Customize by facility, floor and area
  • Water resistance bath stations

  • Audio Pull Cord Stations
  • Audio in the bathroom
  • Easy to use pull-cord
  • Call-in buttons

Nurse Call Components for Acute Care Facilities

Workflow Solutions

With the push of a single button, touchscreen stations simplify and streamline workflow by connecting caregivers directly to ancillary departments. Sending specific requests directly to others saves time and energy, and keeps the focus on the patient.

Rauland Responder 5 touchscreen workflow stations help in a variety of hospital settings with customization options that allow you to choose the function to be displayed, and the color and size for each button.

Nurse Call Components for Acute Care Facilities


  • Bar code IDs allow employees to simply swipe to sign on/off

  • Schedule staff assignments up to one week in advance
  • Continuously monitor and assess nurse/patient load

  • Integrate information from various sources into staff directories, call lists, and services
  • Integration with patient information systems, staff/patient tracking, wireless devices, and nurse call hardware

  • Quickly and easily generate reports including exception reports, detail reports, and statistical summary information

  • HL7/ADT
  • Receive admit, discharge, and transfer (ADT) messages in full compliance with HL7 standards

  • Simplify staff assignments over shift changes by synchronizing with other systems

Nurse Call Components for Acute Care Facilities

Wireless Integration

  • Route patient calls directly to a specific caregiver
  • Remote answer of patient calls
  • Dial out to any intercom station or console
  • Use telephone throughout facility
  • Ensures patient confidentiality

  • Pocket Pagers
  • Console operator screens calls and selectively dispatches staff
  • Text messaging of patient and maintenance calls

  • All Wireless Devices
  • Multi-vendor support
  • Facilities and departments pick the "best of breed" for their needs

Nurse Call Components for Acute Care Facilities

Real-Time Locating Systems (RTLS)

Integrate your nurse call system with real-time location and you’ll know where your staff, patients, and equipment are at all times. It’s so sophisticated – the system can even be programmed to automatically cancel a patient’s call when a staff member enters the patient’s room.

    Asset Tracking
  • Know where patients, staff, and equipment are at all times

  • Patient Flow Monitoring
  • Monitor and manage patient flow – in real-time

  • Hand Hygiene
  • Monitor and verify critical hygiene policies

  • Panic Alarms
  • Panic help with location intelligence

Nurse Call Components for Acute Care Facilities

Sound Masking

Acute care facilities benefit from sound masking by reducing or eliminating pre-existing sounds while safeguarding patient information from being overheard. The result is a quieter, more restful and compliant facility.

  • Patient privacy improvements
  • Speech privacy

Nurse Call Components for Acute Care Facilities


Our flexible, efficient, and scalable paging systems are designed to contribute to the well-being and safety of all staff members, patients, and visitors.

  • Advanced digital processing delivers clear, intelligible sound
  • Automatically adjusts volume to compensate for ambient noise within each designated area
  • Zoned public address areas allow pages to be heard only where they are needed

  • Lightweight pagers provide the freedom to move about the facility without worrying about missing a notification
  • Staff paging, and family/patient paging
  Phone: 800-628-8739
Fax: 440-234-2614
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227 Depot Street, Berea, OH 44017-1899
440-234-2604 // Fax: 440-234-2614

9918 Windisch Road, West Chester, OH 45069

4388 Tuller Road, Dublin, OH 43017-5031

377 Northgate Drive, Warrendale, PA 15086

24600 N. Industrial Dr., Farmington Hills, MI 48335
248-960-3700 // 24/7 Service 888-422-4349

G12157 North Saginaw, Clio, MI 48420
810-686-4990 // 24/7 Service 810-686-4990

Grand Rapids
4627 Clyde Park Avenue S.W., Wyoming, MI 49509
616-942-6290 // 24/7 Service 866-566-9035

1605 East Kalamazoo St., Lansing, MI 48912
517-484-6905 // 24/7 Service 517-484-4979

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