SoundCom Systems

    Services Provided
  • Nurse/Patient Communication
  1. Responder 5 Nurse Call System
  2. Real Time Locating System with MapView
  3. Staff Terminals
  4. Wireless Phone Integration
  5. Advanced Reporting Software
Table of Contents Precious / Next

Henry Ford Hospital

Henry Ford Hospital in downtown Detroit is an 802-bed tertiary hospital, research, and education complex. The hospital, opened in 1915, is a Level One Trauma center and is nationally recognized for exhibiting clinical innovations and excellence in cardiology, cardiovascular surgery, sports medicine, neurosurgery, orthopedics, organ transplants, and multiple cancer treatment protocol. The hospital itself is organized using the same model used by the Mayo Clinic, Johns Hopkins Hospital, and the Cleveland Clinic. HFH treats over 100,000 patients annually and employs over 1,200 physicians.

The main hospital building is a six-story brick building with a large central tower flanked by symmetrical wings. These wings end in perpendicular pavilions which gives the entire structure an H-shaped appearance. While HFH has maintained its historical architecture, cutting-edge technology is part of each unit and structure within the hospital system. The hospital boasts several awards including the Malcolm Baldridge National Quality Award and the John M. Eisenberg Patient Safety and Quality Award.

Facility Wide Integration
SoundCom worked collaboratively with nurse managers, hospital executives, and patient care team members to develop and implement a communication platform that maximized patient safety and the quality and efficiency of care. SoundCom installed and deployed the Rauland Responder 5 Nurse Call System along with wireless phones and a real-time locating system to manage assets and provide a staff duress alert system.

Customized Staff Terminals
Many of the Responder 5 patient rooms are equipped with customized staff terminals that support and enhance patient workflow processes. These dynamic staff terminals feature large, color touch screen displays that are interfaced to mobile devices and provide two-way communication into patient rooms. Staff terminals are also used to streamline workflow processes and care protocols through updates, reminders, and alerts for care providers.

Real Time Location
SoundCom installed the Elpas real time locating system to identify and locate hospital assets such as IV pumps, bladder scanners, ventilators, telemetry equipment, and patient monitors. Equipment assets are tagged and can be easily located using IR and RF technology in real time scenarios through a computer-based mapview program. The Elpas system also provides a wearable device for staff to use in signaling for help during times of duress. The Elpas system saves time and money by quickly locating equipment as well as increasing patient and staff safety.

Advanced Reporting
With the Rauland Responder 5 Nurse Call System, the reporting software allows users to maintain and evaluate day to day patient/staff interactions as well as record and manage data that relates to patient care practices. By monitoring and analyzing patient activity, adverse events are very often prevented creating a much safer environment for patients and staff alike.

Powerful Technological Integrations
From user-friendly staff assignment software, customized workflows, real time location and wireless phone integration, Henry Ford Hospital is utilizing powerful technology to assist and support health care providers in delivering the highest quality of safe, effective patient care possible with a superior level of accuracy, safety, and efficiency.

Download Project Pdf


  Phone: 800-628-8739
Fax: 440-234-2614
  • Facebook
  • Instagram
  • Twitter
227 Depot Street, Berea, OH 44017-1899
440-234-2604 // Fax: 440-234-2614

9918 Windisch Road, West Chester, OH 45069

4388 Tuller Road, Dublin, OH 43017-5031

377 Northgate Drive, Warrendale, PA 15086

24600 N. Industrial Dr., Farmington Hills, MI 48335
248-960-3700 // 24/7 Service 888-422-4349

G12157 North Saginaw, Clio, MI 48420
810-686-4990 // 24/7 Service 810-686-4990

Grand Rapids
4627 Clyde Park Avenue S.W., Wyoming, MI 49509
616-942-6290 // 24/7 Service 866-566-9035

1605 East Kalamazoo St., Lansing, MI 48912
517-484-6905 // 24/7 Service 517-484-4979

©2019 SoundCom Systems, Inc.   |   Terms and Conditions   |   Privacy Policy   |   Unsubscribe   |   Rauland SoundCom is a division of AMETEK, Inc.