Mercy West Hospital
Mercy Health has been serving the greater Cincinnati, Ohio area as a premier healthcare provider for more than 160 years. Mercy Health consists of 6 award-winning hospitals, 80+ network locations, 9,000 employees, and is affiliated with more than 1,800 physicians who represent a wide range of medical specialities.
Mercy Health recognized the need to build a new, innovative, world-class medical campus to replace two aging hospitals in the area. In November of 2013, Mercy West Hospital was opened and Mt. Airy Hospital and Western Hills Hospital relocated to the facility. This new hospital incorporates the latest developments in hospital design, technology, and comprehensive care.
Facility Wide Integration
The Responder 5 Nurse Call System included integration with wireless phones that allow healthcare providers to understand a patients’ need before visiting the room, and a real time locating system (RTLS) making it quick and easy to find and locate staff members as well as assets. In addition, pillow speakers with temperature control, audio bath stations, enhanced patient stations, and hundreds of staff workflow terminals were part of the installation.
Customized Staff Terminals
Customization automates patient workflow triggers enabling staff members to respond with pre-defined, intelligent information. These custom triggers help eliminate lost time, driving response times and patient satisfaction levels up.
By integrating Versus technology with the Responder 5 Nurse Call System, hospital management can monitor response times from patient generated calls and enable the nurse call system to automatically route patient calls to an immediate-care nurse with virtually no manual intervention. This places the focus on patient care, not system operation.
Powerful Software Tools & Integration